Conditions & Cancellations

Payment Policy

– A deposit will be charged to confirm the reservation.
– The amount corresponding to the deposit will be 30% of the total reservation.
– The remaining amount (70% of the total reservation) will be charged the day before your arrival.

When you pay by credit card, you do so through a secure payment gateway, although you can also use Pay Pal.
If the credit card details are not valid, the establishment reserves the right to cancel the reservation. Before that, we will contact you to request a new card to charge the deposit. Until that moment, the reservation will not be considered confirmed.

If the reservation has been made under the condition of “non-refundable”, the charge will not be refunded in any case.

Cancellation Policy

When a reservation is made on our website, we charge 30% of the total as a deposit. This deposit serves as an insurance policy to guarantee the client that their reservation is confirmed. 

If the reservation has been made on our website the deadline for cancellation is the day before arrival. If the reservation is made within 24 hours before the arrival date, the deposit will not be refunded.

If the reservation has been made under the condition of “non-refundable”, no refund will be made in any case.

Check in time: From 15:00 to 22:00 
Departure time: 11:00.

Our apartments are located in residential areas, it is basic to respect the neighbors.
It is forbidden to smoke, pets, parties, disturbances …

Any serious breach of these basic rules may result in the cancellation of the reservation.

Booking Conditions

Our apartments are located in residential areas, it is basic to respect the neighbors.
It is forbidden to smoke, pets, parties, disturbances …
Any serious breach of these basic rules may result in the cancellation of the reservation.

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